- Why do I need a VAT number to purchase?
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In order to determine from which EU country you are ordering, you need to provide a VAT ID number
- How does the address get in the cover letter shown in the video?
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The balance confirmation letter that we show in the video (via customer login) was prepared by us with the address of the client and the WP address. This is usually done by the client
- The client does not see the documents uploaded by the third party
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This is not planned at the moment, as we wanted to make sure that the auditor decides on the transfer of the documents to the client.
- Who is the sender of the email to the third party?
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The sender of the email is: audit-portal@oscar.yi-flow.com
- Who is named as the auditor in the email?
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The auditor is displayed as the law firm was created. In the video, this is the test auditor Oscar Yi-flow
- The upload of the balance lists does not work
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- The client does not have a mobile phone
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Alternatively, you can enter your mobile phone number when creating the client and authorize the client to log in
- What is an authentication app, what do I need it for and where can I download it?
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